FREQUENTLY ASKED QUESTIONS
We source our premium cacao from renowned regions around the world, including Venezuela, Peru, Madagascar, and Ecuador. Each origin is carefully selected for its unique flavor profile and quality.
Yes, all of our chocolates are gluten-free. We prioritize high-quality ingredients to ensure a delicious and safe experience for everyone.
Our Decadence range contains no added sugar, allowing the natural flavors of the cacao and selected ingredients to shine through.
Some of our chocolates are made without dairy and may be suitable for a vegan diet. However, we do not have official vegan certification. Please refer to the individual product descriptions for specific dietary information.
We recommend storing your chocolate in a cool, dry place, away from direct sunlight and strong odors, ideally at a temperature between 16-18°C (60-65°F). Avoid refrigerating it, as this can affect the texture and flavor.
Yes, we are committed to sustainability and ethical sourcing. We work closely with small-scale farmers who use traditional, eco-friendly farming methods to cultivate our cacao. Our approach supports local communities and helps preserve the environment.
The Decadence range features chocolate with bold, indulgent flavors like Chopped Pistachios and Crispy Raspberries, while the Single Origin range showcases cacao sourced from specific regions, highlighting the unique flavors and characteristics of each origin.
Absolutely! Maison Kakao chocolate makes for a perfect gift. You can include a personalized message during checkout, and we offer gift wrapping options to make your gift extra special.
We value transparency and the connection between our customers and the cacao farmers. Visit our MEET OUR FARMERS page to learn more about the small-scale farmers we work with in regions like Venezuela, Peru, Madagascar, and Ecuador, and discover their stories.
Currently, Maison Kakao operates as an online shop. Maison Kakao does not operate physical stores at the moment, but we are actively seeking select retail partners.
If you have any questions or need assistance, please reach out to our customer service team via the Contact Us page. We’re here to help!


